ENG | 繁體 | 簡體



In relation to the Recent Discovery of Other Enterprise and Personnel Counterfeiting be the Related Company and staff of Our Redford Group of Companies

Date: 16th March, 2018

Dear All,

Recently, our group found that the other enterprise and personnel fraudulently act as our affiliate and staff without our group’s authorization and consent. They faked our brand and Logo illegally for their commercial activities, which may cause the Public and the Customer’s misunderstanding of the relationship between our group and the aforementioned enterprise with counterfeit behavior. Our group expressed serious concern about this situation.

For avoidance of doubt, our group hereby solemnly declare:

1. Apart from Hong Kong Special Administrative Region, our Redford Group of Companies do not have any branches, subsidiaries, associates, and affiliates in any other countries/regions, while a company called REDFORD VENTURE UK LIMITED (hereinafter referred as to the “Enterprise”) has never been the subsidiary, affiliate, associate, mandate and/or any business partner of our Redford Group of Companies. Our group do not have any relationship with the Enterprise in any field;

2. Our group has checked that the Enterprise was incorporated in the UK Companies House on 8 May 2017, and the directors and shareholders are as following: LAM Wai-Mo, LI Zhixuan and CHEUNG Wing-Wah. Our group hereby clarify that the aforementioned personnel are not staff of our Redford Group of Companies, and our group does not have any relationship with the aforementioned personnel in any field; and

3. Our group would draw the special and serious attention of the Public that our Redford Group of Companies never have any relationship with the Enterprise and/or the abovementioned personnel, so anybody should have their own verification and judgment for conducting any commercial activities with them, while our Redford Group of Companies will not bear any responsibility and liability to any commercial activities conducted and any products sold by the Enterprise and the abovementioned personnel.

Should you have any query for verifying members and staff of our Redford Group of Companies, please kindly contact our Customer Service Hotline at +852-3589-0925 or by email: admin@redfordgroup.com.

Yours Sincerely,
For and on behalf of
Redford Group of Companies




    Reliable supplies from globally renowned physical precious metals supply bank and/or the refineries;

    All bullion products are produced by the licensed refineries recognized by London Bullion Market Association (“LBMA”) or London Platinum and Palladium Market (“LPPM”) with International Acceptable Hallmark, quality can be guaranteed;

    Redford Group is very experienced in physical precious metals trading business for many years with professionals with high integrity and reputation in the market;

    Provide price checking, transaction and settlement services during working hours and a “24-hours online customer account self checking services”

    Provide our global precious metal information to customers regularly;

    After all payments are settled and withdrawal notification is received, customers can easily pick up the physical precious metals from our retail office or its designated precious metals depository in Hong Kong or arrange a security delivery service with us to deliver to customers’ designated depository in HK;

    Within the certain period after all payments and fees are settled by the customers, they can choose to withdraw the physical precious metal or continuously to store them in Redford Group’s designated precious metal depository subject to a storage and custodian fee; and

    Redford Securities Limited, being the wholly-owned subsidiary of the Redford Group, is the ONLY Participating Dealer of the Value Gold ETF (3081.HK/83081.HK) which offering redemption services based on “Physical Gold Delivery Settlement” to the customer. Through Redford Group’s One-Stop and full package of Value Gold ETF (3081.HK/83081.HK) transaction services, the customer(s) could easily apply for the Creation of Units in cash, redemption of Units in cash or redemption in physical gold bars etc.